Why you need to record calls

More reasons, more features, lower costs and security!

Long gone are the days when call recording was expensive to implement, equipment-intensive and difficult to justify. As pioneers in providing low-cost, easy-to-implement and feature-rich solutions, Intelligent Recording is pretty sure that when you discover this range of products, services and prices, you'll be asking yourself:

'Why shouldn't I record every call?'.

If you've been told ISDN is shutting down and are wondering what this means for your business or planning when you'll need to intervene, we're here to help.

What does turning off ISDN mean?

The PSTN and ISDN copper network began to be switched off in 2020 – with the aim of shutting down the network completely in 2025.

No one enjoys missing a call, missing a sales opportunity, or disappointing a customer. Calls are crucial and missing them can lead to customer dissatisfaction and lost sales. Let's take a look at some of the ways our business telecommunications solutions help you never miss that important call.

Three UK, has announced the next stage in its plans to reshape the business connectivity market through a new partnership with Currys Business.

This will see Three's business services offered across Currys' partner distribution network, direct sales teams and more than 300 stores, including 50 specialist shopping centres.

Businesses grow and change rapidly and may find themselves in very different circumstances from those in which they were founded. One aspect that may be slow to change, however, is the organisation's contact details. Just as you wouldn't want to buy IT support from a company that still uses @hotmail.com email addresses, you should be wary of a company that still uses a single mobile number as its main point of contact.

There’s lots to be proud of, coming from the Black Country. TinCan Comms was birthed in the region and we couldn’t be prouder to represent the black country! Many famous faces have came from the ‘ends’, including Rob Plant of Led Zeppelin, family favourite Lenny Henry and Dudley born Sam Allardyce!

Here’s some popular questions us black country natives get asked whenever we venture outside of our home region.

Why is Black Country called Black Country?

The way we do business and communicate is changing. Small and medium businesses need to adapt with it. For those businesses with on-premises phone systems, adapting has been particularly challenging.

Many employees are forwarding their work numbers to their mobile devices. Some team members are receiving calls on the main business line but are unable to transfer.

We want to say a huge thank you to everyone who donated towards our efforts to contribute towards the local Ukrainian Aid Centre.

To all of our clients, friends and members of the public, thank you!

Local businesses, schools and members of the public have donated essential supplies and equipment, to those affected greatly by the current conflict in Ukraine.

This month marked the 6th Anniversary of TinCan Comms!

After working in the telecoms industry for almost a decade, our CEO Amy decided it was time to venture off into the big bad world of telecoms on our own and birthed TinCan the baby. After working in an industry for a prolonged period of time, you become to notice that certain business needs aren't always addressed and this is what spurred Amy on to start her own venture!

What Is A VPN?

A ‘Virtual Private Network’ (VPN) keeps internet activity private, evade censorship / maintain net neutrality and utilise public Wi-Fi securely (e.g., avoid threats such as ‘man-in-the-middle’ attacks). A VPN achieves this by diverting a user’s traffic via a remote server to replace their IP address while offering the user a secure, encrypted connection (like a secure tunnel) between the user’s device and the VPN service.